Prompt Distributor / Support

Prompt Distributor Support

Public support entry for Chrome review, user help, privacy, and order recovery. Product workflows remain inside the extension side panel and Full Mode.

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Public support entry, not the main workspace
Privacy policy Order and license recovery

This is the public support entry, not the main extension workspace. Use the Chrome extension side panel, Full Mode, or settings page for product workflows.

Use this route when you need help

  1. Prefer “Contact support / Give feedback” inside the extension.
  2. Write a short note, attach screenshots if useful, then click “Submit feedback”.
  3. Successful submissions go to the server-side support inbox and return a feedback ID.
  4. If direct submission is unavailable, copy the support email and send the report manually.

Include only what helps triage

  • Where it happened: side panel, Full Mode, settings, license recovery, or support popup.
  • Expected behavior, actual behavior, and what you just tried.
  • Extension version, browser version, target-site login state; screenshots are optional.
  • For order issues, also include merchantOrderId, purchase email, and payment time.

The support popup uploads only what you explicitly submit. It does not automatically upload local prompts, answers, discussion archives, or diagnostic logs.

For Chrome Web Store review

This URL is the public support and compliance entry. The main product experience lives inside the Chrome extension.

  • Main workspace: extension side panel and Full Mode.
  • Support submission: in-extension support popup, with the email copied from this page as fallback.
  • Privacy policy, terms, and refund policy remain publicly accessible below.
Privacy policy Terms Refund policy Chrome Web Store

Orders and license

For order lookup, license recovery, reissue, and device-seat issues, start from the recovery page.

License recovery Refund policy
Additional boundary

One purchase email + License supports up to 5 desktop browser devices; mobile devices are not supported yet.

Refund requests are reviewed according to the Refund Policy; activation and recovery data handling is described in the Privacy Policy.